When you create a RUVO account, we collect your name, email address, date of birth, and profile picture. This information is used to personalize your experience and enable social features.
When you use RUVO to track your runs, we collect GPS coordinates, pace, distance, duration, elevation, cadence, and heart rate data (when available from connected devices). This data powers your analytics and training insights.
We collect information about the device you use to access RUVO, including device model, operating system, unique device identifiers, and mobile network information.
We collect data about how you interact with RUVO, including features used, pages viewed, search queries, and interaction patterns. This helps us improve the product.
We use your data to provide GPS tracking, performance analytics, training recommendations, and social features. Your activity data is processed to generate insights, charts, and progress reports.
We use your running history and preferences to deliver personalized training plans, route suggestions, and content recommendations tailored to your fitness level and goals.
We may send you important service updates, security alerts, and (with your consent) marketing communications about new features, challenges, and community events.
When you participate in clubs, challenges, or leaderboards, certain activity data (distance, pace, route maps) may be visible to other RUVO users based on your privacy settings.
If you connect third-party services (Garmin, Strava, Apple Health), we share relevant data as authorized by you. You can disconnect these integrations at any time.
We work with trusted service providers for hosting, analytics, and customer support. These providers are contractually obligated to protect your data and may only use it to provide services to RUVO.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). GPS coordinates and health data receive additional encryption layers.
We implement strict role-based access controls. Only authorized personnel can access user data, and all access is logged and audited.
You can export all your running data at any time from Settings > Data Export. We provide your data in standard GPX and CSV formats.
You can delete your account and all associated data at any time. Upon deletion, your data is permanently removed from our systems within 30 days.
You can update your personal information at any time through your account settings. If you notice inaccuracies, contact us and we will correct them promptly.
For privacy-related inquiries, contact our Data Protection Officer at privacy@ruvo.app or write to: RUVO Inc., Torstrasse 72, 10119 Berlin, Germany.